$77.95. Equipment received back in good working order. Thanks for a great job! Extended battery life also helps extend active hours and lets you be worry-free. VERY professional. Thank you. Very, very impressive performance. Add to Cart. Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, and much more. After that, I received my machine promptly. They handled the packaging. But I am completely satisfied with my experience with this company. Would highly recommend. response to our request . A+++, Repairs were not cheap. Smooth, awesome operation. Meets FAA requirements for air travel3. Perfect all around service and great shipping , the only place to go for cap repair. )Upon receipt of the repaired unit, I took it to the local outlet of Apria and asked them to check whether the pressures were correctly set according to the sleep test I provided to Altra. (, Philips Kitchen+ app - tasty airfryer recipes & tips, Sign up to the Philips newsletter for exclusive offers, Track or return your Philips Online Store order. If they drop the ball, they should at least pick it up.I am updating my review in response to the comments from the owner of Altra CPAP Repair:I posted this review for the benefit of future customers. One user said that he couldnt go outside much before purchasing the SimplyGo Mini since his old POC was too big to haul around. Every email was promptly answered. It's really help give me some freedom I didn't have with my other oxygen. I mailed my. Rigorously tested to be reliable and durable, the SimplyGo Mini provides all the comfort of the SimplyGo on a smaller and lighter scale. When there was a problem with return shipping, Altra CPAP Repair did not follow through and resolve the problem. I received my CPAP machine back in exactly two weeks, very carefully wrapped. Did ResMed get the machine? Very good communications, Repair was completed exactly as explained and for the estimated. The Philips SimplyGo Mini is the next step in innovation for users who want the highest level of mobile oxygen therapy. 6 days total. My machine had been making leaking noises and acting up for months, then the fan just stopped. getting them to inspect and advise as to the issue, payment, fix and return. The concentrator was repaired and sent back to, my home in a very timely manner. The whole process was quick and easy. They were. If you need repairs on your CPAP machine ASP is the. The machine is on its way to be serviced and I have faith it will come back good as new. I highly recommend them to anyone needing CPAP repairs. Required fields are marked *. SimplyGo | Philips Altra was so very helpful and did a great job fixing my DeVilbiss concentrator. Provide us with the serial number and wed be happy to look it up for you. She's written about Oxygen Therapy. We provide free inbound shipping and a free, no obligation repair quote. Philips SimplyGo Mini weight of 5 lbs. 6 days total. unit to them and in less than 2 weeks I had my unit returned working like new. Altra Service Professionals provides fast and affordable maintenance and repair for all of the U.S. We service most Portable Oxygen Concentrators. I am very satisfied with your service. Very pleased with the repair of my Aircurve10ST! The service was great and they kept their promises, and got my machine back in record time.Thank you ASP for your great work and friendly service. My voice message was. They. Philips Respironics oxygen concentrators can provide up to 2 liters per minute with the portable SimplyGo Mini and up to 10 liters per minute with the stationary Millennium M10. CALL 1-800-958-0192 FOR DETAILS, DEALS, AND CUSTOM QUOTES! We will definitely recommend this company to our friends and family . A few days later I got it and it is back working fine. Back to factory quiet. Thank you so much! Philips Respironics SimplyGo Mini Portable Oxygen Concentrator Quick process, Need to update website - CPAP repair process from the time it left my house to the time it was. Spoke to Cassidy on the phone. Very easy to send in, pay and get. Service responded with estimate quickly and well within my budget. They were so amazing and persistant at trying to find the solution. Philips makes a nice productPosted by Mary P. on 3rd Jan 2021, I am satisfied with my purchase. Very happy with my repair and the customer service, Such an excellent service, we had to send the simply go machine from overseas which was very. Thanks for a great job! They kept me updated on the repair progress and the cost was reasonable. It has been designed and rigorously tested to be reliable, robust, and tough in real-world environments. When in the pulse flow mode, use a fingertip pulse oximeter to determine what setting would best keep . It measures 9.4 inches high by 8.3 inches wide and 3.6 inches deep with the standard battery; the extended batterywhich doubles the length of time that the machine can be powered on . Lincare never contacted me to let me know the status of the machine. We sent an email, got a quick response, and we mailed the unit in for repair. The machine started. Very quick and helpful response to my inquiry regarding the repair or replacement of my, I want to thank Altra for fixing and cleaning my Claire oxygen concentrator. Fantastic service, Thanks! Is your SimplyGo battery not charging? At only five pounds, the SimplyGo Mini is among the lightest portable oxygen concentrators and half the weight of the Philips SimplyGo. I worried since I sent it to the. Great experience! Noise Level: 42-46 decibels (depending on the flow setting), which is quieter than a refrigerator running. Needless to say I felt scammed, the company said they were not sure why the machine did that. LUCKY!THIS COMPANY DID AN AWESOME JOB WITH EVERYTHING. through Medicare. I don't remember my machine being so quiet. Amazing service and professionalism.Repaired my device in 24 hrsI was thrilled and would do, business with them again in a heartbeatHighly recommend A+++. Serving More than 150,000 Oxygen Users Since 2001. Definitely would recommend, I was very pleased with the professional way my repair was done. Key Features of the SimplyGo MiniEasy To Use & Read Touch Screen Control Panel5 Pulse Flow SettingsLightweight and Simply To CarrySimple To Remove or Replace Rechargeable Battery. Philips Respironics DC Power Supply for the SimplyGo Oxygen Concentrator. Can you travel with it? The whole process was simple, easy to understand, and very affordable!! 815 NW 25th Ave, Unit A smoothly by email step by step. FREE 2 Day FedEx Delivery on ALL CPAP & BiPAP Machines. Within a couple days they were shipping it back to me, which took two days. Had a problem with my CPAP ResMed Airsense 10. price. They notified me when they processed my shipment, with a complete estimate, including a gasket replacement. quickly. The SimplyGo Mini is slim and simple, making it a perfect on-the-go oxygen machine without being obtrusive in size and appearance. When I recieved it the unit was in good working condition. This company, Altra Service Professionals repaired my CPAP machine in a weeks time. They also stated that I. would receive an invoice to pay before work was to be done. I know they also do repairs on shipped units, and are authorized service center for several brands.Great people and very knowledgeable. My CPAP was quickly returned to me cleaned and quiet operation. They replaced the blower motor in my ResMed Aircurve 10 VAUTO at a reasonable price and very. Simply Go Mini - Respironics SimplyGo Mini Concentrator: 1113601 I would highly recommend to anyone having problems with their unit. Thanks everyone! They checked it out and let me know it was under warrrenty and made the repairs and shipped it right back to me. I don't remember my machine being so quiet. SimplyGo Mini User Manual. (I suspect that ResMed designs a limited life into these units. Here, were looking at the Philips Respironics SimplyGo Mini. Amazon.com: Respironics Simplygo Mini Add to Cart. SimplyGo Mini: This portable oxygen concentrator weighs 5 pounds with its standard battery, 6 pounds with its extended battery. UPDATE - December 22, 2022: The FDA issued a safety communication to provide additional information to patients, caregivers, and health care providers about two recent issues in certain reworked. my ResMed S9 that had 22,842 hours on it. If your CPAP dies, you want these guys on your team. The customer service, repair service and price were excellent!The turnaround time was also. I am having it shippped back to me..AT MY EXPENSE! We were able to fix our oxygenator on the spot with the information he provided. How big of a POC can you carry around with you? prompt in letting me know they recieved it and that it may still be under warranty. stressful but they always respond my e mails and question in such a nice way and deliver a great job with the machine we couldn`t be happier thank you altra service, for us these means a lot. My ResMed CPAP developed a noisy blower after several years of daily use. I recommend Altra C-Pap Repair. Very fast on the return and reasonable cost. This was far easier than I thought it would be!!!!! Its size and weight make it easy to carry around, and the unit also comes with a carrying case, handle, and shoulder strap. I HIGHLY recommend this service! Surprise! They replaced the blower motor in my ResMed Aircurve 10 VAUTO at a reasonable price and very. I only had to pay the cost of shipping. Altra paid for the mailing. Altra was so very helpful and did a great job fixing my DeVilbiss concentrator. $39698 ($396.98/Count) +. Fax: (888) 551-0785 This is the second time using this service. Its dimensions are 8.3 wide x 3.6 deep x 9.4 high with the standard battery. As you read, keep in mind your personal needs, which features are essential to you, and which ones you should avoid. They worked, with me to allow me to drop it off, then they diagnosed it for free, and then fixed it while I waited. Since receiving my oxygenator back, I contacted him again (from a campground) about a problem and, again, received an immediate response that was right on point. Service rep was great and very helpful! Very easy to set up. Repairs were not cheap. company would prefer selling a new unit rather than repairing a good one, I found this company online. VERY professional. I would definitely use this company again for CPAP repairs. Press the power button twice . What a treat to be able to get a repair for a needed piece of liferepair directions were. Next day Cpapp was repaired and received back to me in 2 more days all fixed. SimplyGo Mini | Philips stressful but they always respond my e mails and question in such a nice way and deliver a great job with the machine we couldn`t be happier thank you altra service, for us these means a lot. My first experience with Altra was not positive and would have earned a two-star review. The Simplygo Mini portable oxygen machine with the Extended Battery weighs a mere 6 pounds and can be powered up to 9 hours on a single charge (at a setting 2). Apria confirmed that the pressures were correctly set. Quick and painless repair of my ResMed 10. By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. 3 YEAR STANDARD WARRANTY; LIFETIME WARRANTY AVAILABLE. I HAVE WAITED FOR YEARS TO FIND THE RIGHT COMPANY TO FIX MY CPAP MACHINE AND MAN DID I GET. Repair technician took the time to explain exactly what they found and what they did by way of repair. It's a sleek and lightweight powerhouse system that's easy to use, tank-free, and can deliver up to nine hours of on-the-go freedom with extended battery! The concentrator was repaired and sent back to, my home in a very timely manner. You could not ask for a better repair process. These items are shipped from and sold by different sellers. Money well spent, breathing againquietly. . my wits end trying to fix the loud noise coming from my machine that rendered it unusable, and was getting no help from my medical provider or the manufacturer. Used them twice and both times the repair and the communication was excellent! With an abundance of portable oxygen concentrators available (POC), choosing the one right for you can seem like an overwhelming task. I will keep, I'm so impressed with Altra I hardly know where to begin. All in all a very positive experience - I would recommend these folks in a heartbeat! Parts & Accessories. But I have to say after scheduling to have my machine repaired it didnt take long to realize these people are on the level. The repair was very quick and my machine was returned to me in perfect working condition a week later with the noise problem completely gone.I fully recommend Altra for anyone having a problem with their machine. Within two days of the receipt of my machine they provided a full diagnostic report, estimate for repairs, and upon my written approval an invoice for payment. to call and speak to anybody. Since receiving my oxygenator back, I contacted him again (from a campground) about a problem and, again, received an immediate response that was right on point. Pulse Dose Flow Settings: 1 to 5 Save my name, email, and website in this browser for the next time I comment. I didn't get one but while I was in my Paypal account, I saw the charge to be paid there??? Altra is excellent. One user said that since the SimplyGo mini is pulse dose only, not continuous flow, the battery life lasts longer. If youre traveling with the SimplyGo Mini, you might consider the extended battery since it adds about five hours to the battery time. It was paid through the attached link, serviced, and shipped back to me. Great job of repairing my Resmed AirSense-10! They notified me when they processed my shipment, with a complete estimate, including a gasket replacement. Weight. Apria confirmed that the pressures were correctly set. This item: SimplyGo Mini Portable Oxygen Concentrator Standard Battery. Philips Respironics SimplyGo Mini Portable Oxygen Concentrator (White) Brand: Philips Respironics Altra has repaired my Resmed twice and result has been the same. This Philips Respironics SimplyGo Mini Portable Oxygen Concentrator (Pulse Dose) is a sleek, portable, and lightweight oxygen therapy machine on the go. Piece of cake! Ocala, FL 34475 weeks I received it back working as it did when new. My mother accidentally dropped her POC machine, and. Parts. A few days later I got it and it is back working fine. They told me it would take about 1-1/2 weeks and they even published the estimated repair costs on their website. Very helpful and fast repair service! In-Depth Editorial Review of the Respironics SimplyGo Mini Their quote was right in line with the price for different types of service on their websiteno surprises or up-selling was a bonus. I would highly recommend. Turnaround time exceeded promised return. Simply request a UPS label for your box and drop it off. It was sent and returned by UPS. I mailed my. Turnaround time was excellent . Their quote was right in line with the price for different types of service on their websiteno surprises or up-selling was a bonus. confidence - PDF SimplyGo Mini - Philips All in all a very pleasant experience dealing with Altra. Contact us Features Documentation Specifications Contact us Request contact Features A new breed of POC for continuous and pulsed oxygen delivery SimplyGo is the only POC to offer both continuous flow and pulse-dose delivery in a single device weighing only 10 pounds. Met with Cecilia upon arrival, also very courteous and professional. The machine failed to function and I. was told by my supplier that I would have to wait approximately 12 weeks for a new machine. We are SO HAPPY with this service!! As soon as I got the machine back from ResMed I sent it to Altra. Blog Home A Respiratory Therapist Review of The Philips Respironics SimplyGo Mini. Simply request a UPS label for your box and drop it off. When would I get it back? The service was great and they kept their promises, and got my machine back in record time.Thank you ASP for your great work and friendly service. It has the ability to deliver nearly 20% more oxygen than the nearest competitive POC weighing 5 lbs or less. Thank you for a job well done! Fantastic service, Thanks! Fast service with reasonable prices. I would recommend Altra C-Pap Repair. They even checked to see if my machine was still under warranty, and it was! Our lineup features top brands for our customers in Asheville, including but not limited to Rhythm Healthcare, Belluscura, Inogen, O2 Concepts, Caire, and Philips Respironics. email: info@altraservice.com, The Best Solution for Home Medical Equipment Repair. Everything went just as they said it would and they responded immediately with any question I had. Thanks, Stay away from this place. I first brought my faulty machine to. saved a machine I feared was beyond repair. It was great to use my C-Pap last night and I got a good night's sleep again! Now I can get another 6 years out of this excellent machine! My first experience with Altra was not positive and would have earned a two-star review. Does it restart by itself? Shop and Save on the Respironics Simplygo Mini. Warranty: The unit itself includes a 3-year manufacturers warranty, Alarms: Power failure, technical fault, low oxygen concentration, low and depleted battery, no flow, no breath, high breath rate, Operating temperature: 41-95 degrees Fahrenheit, Youre active and need a small unit to carry along with you, You need to increase your flow setting to higher than five during exercise or activity. it on a Friday and had it back the following Friday and it is working great again. Less than 10 working days. Registration Number: 2017/164000/07 |. Don't go anywhere else!! They handled the packaging. Two Days later the machine was fixed and being shipped back to me (4 days total).The repaired machine is 7-8 years old so I purchased a brand new machine in the interim not knowing if it could be repaired and now I have a spare AirCurve 10 that I can use for travel while keeping the new machine at home. SimplyGo Portable oxygen concentrator | Philips Healthcare Our SimplyGo MINI SALE Package Includes:Model NEW SimplyGo MINI Portable Oxygen Concentrator24/7 Oxygen Delivery Daytime and Sleep Oxygen Delivery(1) Lithium Ion Battery *You Choose Small or Large Battery and How Many You Want. quickly. This was far easier than I thought it would be!!!!! I will highly recommend this company as the best. Does it alarm? Cant recommend them enough, I found Altra CPAP Repair through extensive web search. They are busy in the back doing good work!highly recommend, I had my CPAP in for repairs as it had completely died and I rely on it. Philips Respironics SimplyGo mini (1l/min) R 46,368.00. We are pleased with the quality of work and urgent. Hardest part was finding a pack and ship place to send it to repair service. You tell me who you think the honest merchant is. Best customer service you could ever want. Did ResMed get the machine? Fax: (888) 551-0785 Its a simple, on-the-go, small portable oxygen concentrator by Philips Respironics, a manufacturer known for making some of the best oxygen concentrators. The SimplyGo Mini is the newest, smallest, and lightest member of the Right Fit portfolio of oxygen products from Philips Respironics. Everything was handled. Medical Device Recall Information - Philips Respironics Sleep and Respiratory Care devices. I downloaded the mailing instructions and shipped my CPAP unit to Altra as described. The Right Fit Very pleased with the process and the info provided about the progress of my repair. admin@airohealthcare.com Again for this new repair, ivaluable service. Call for details. Moreover, the device can be used and charged internationally with its international AC power adapter that is included in the package. SimplyGo Mini A lightweight portable oxygen concentrator (POC) that helps give you the confidence to manage your condition. I wanted to Mini to be able to travel around with it, so I stumbled upon the simply Go Mini. Do you travel? 100% Philips Respironics SimplyGo Mini Portable Oxygen Concentrator : 10-DAY My mother accidentally dropped her POC machine, and. I am happy with both service and this model., Successful purchasePosted by Norman on 4th Aug 2019, Working very well. You are about to visit a Philips global content page. Very responsive to all emails- great customer service. They have affordable prices, quick turnaround time, they are very professional. I mailed my C-Pap. I sent the payment right away and within a week received my machine back and it worked like brand new it only took two weeks total to repair my machine and the repair work is warrantied for 1 year. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. Now I have a spare AirSense 10 I can use at my summer home. I highly recommend them to anyone needing CPAP repairs. were delayed and I was unable to get any information from the front desk. They are busy in the back doing good work!highly recommend, I had my CPAP in for repairs as it had completely died and I rely on it. They also tracked down the Canadian warranty for him. My repair seemed to begin before my payment arrived to them! Received email with estimate, used PayPal to pay. Their quote was right in line with the price for different types of service on their websiteno surprises or up-selling. Money well spent, breathing againquietly. My supplier suggested that I try Altra CPAP Repair. For a flat rate, Altra replaced the motor/blower and then a full diagnostic on the ResMed S9 machine and it passed all tests. unit to them and in less than 2 weeks I had my unit returned working like new. All in all a very pleasant experience dealing with Altra. Excellent communication, Testing & repair was done very quickly, would not hesitate to use them again for any problem, Personable, honestly I don't know if that was the best price but, I needed it so I got it, got, Super easy to deal with. The SimplyGo unit can be used 24 hours a day and 7 days a week. Although, the machine tested out as working, they sent me another refurbished one that works with my MHBOT. But I am completely satisfied with my experience with this company. Problems with Gaining Full Oxygen Concentration Level Probable Causes Very helpful and fast repair service! Could they repair it? Thanks. I told them to go ahead and charged teh estimate to my credit card. fully functional with a new motor. Also, the cost of repair was 50% cost of the machine itself!! Koninklijke Philips N.V., 2004 - 2023. I heard back from ASP almost immediately. Comes with a battery that runs up to 4.5 hours after charge, and it comes in handy having to use it portable. My repair seemed to begin before my payment arrived to them! Would not hesitate to, Restored to perfection in a reasonable period of time at a reasonable price. it on a Friday and had it back the following Friday and it is working great again. Are you active? Altra returned my repaired CPAP in 2 weeks, including 3 days UPS shipping in each direction. They checked it out and let me know it was under warrrenty and made the repairs and shipped it right back to me. Insurance Code(s): E1390, E1392 Set up to send it, in and did. If you need repairs on your CPAP machine ASP is the. Very easy to send in, pay and get. Affordable Portable Oxygen Concentrators For Your Budget, Philips SimplyGo And SimplyGo Mini Portable Oxygen Comparison, 5 Key Benefits Of Portable Oxygen Concentrators, Portable Oxygen Concentrator Travel Guide, Buying Guide For Portable Oxygen Concentrators, Glossary Of Portable Oxygen Concentrator Terms, Consumer Terms Of Use & Conditions Of Sale. Your Recalls and Product Safety Alerts; Help; English United States. An actual human responded to my question in a couple hours. The name explains it all. So far the service department in both Reliable Respiratory and Altra Service Professionals has. I had a question about the estimate and emailed them. We are contracted with and authorized by Philips Respironics to perform SimplyGo Mini warranty and non-warranty repairs! My voice message was. He was so kind, patient and helpful. If this does not resolve the problem, contact your equipment provider. That motor/blower was nearing it's life's end and was getting louder, a sure sign of the bearings about to go out. Philips SimplyGo Mini Oxygen Concentrator Carry Bag & Strap $75.00 $59.00. How much weight can you carry comfortably? My only cost was for shipping the machine back to me. The SimplyGo Mini provides only pulse dose flow, not continuous flow. When I ran the tubing into the MHBOT the concentrator would not run as needed. Altra has repaired my Resmed twice and result has been the same. My cpap was out of warrantee in less than a month. I use them twice and have my CPAP machine repaired and returned next day. They sent me a mailing label. We offer a free repair estimate and a free inbound shipping label. There are currently no items in your shopping cart. Altra returned my repaired CPAP in 2 weeks, including 3 days UPS shipping in each direction. Easy to read and use LCD touchscreen, with five pulse dose settings Lightweight and easy-to-carry Rugged construction combines with elegant design for reliability and confidence LUCKY!THIS COMPANY DID AN AWESOME JOB WITH EVERYTHING. Resulting in total Philips SimplyGo Mini weight of 6 lbs. Altra inspected my unit to confirm it's issue and cost of repair. Highly recommend. **A valid prescription is required for the purchase of this product. Thanks! I had a ResMed CPAP that was approximately 6 years old. request, print your shipping label and drop the package off at UPS. They offer a very streamlined process. 4.8 out of 5 stars 11. Machine works better than when i bought it! I will highly recommend this company as the best. Used them twice and both times the repair and the communication was excellent! I am recommending them to my son and brother in case their machines ever need repair. Continue using your device, and wait 20 minutes for the . Would DEFINITELY RECOMMEND!! I mainly use it during the day and I plan on traveling with it once covid restrictions are lifted a bit. Shipped my CPAP to them on Saturday morning. Request a SimplyGo Mini brochure (2.08MB) Smallest and lightest portable oxygen concentrator ever developed by Philips Respironics. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); A link to set a new password will be sent to your email address. Weight: 5 Lbs with Standard Battery Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. My Resmed Airsense 10 is probably quieter than it has been in months. I stand by the facts as stated in my post. Everything I needed was explained and what I needed was emailed to me promptly. within a week they sent me an estimate for the repair and said if I want to get it fixed all I need to do is approve the repair, I did and the next morning received an invoice with the cost of the repair and a secure website for payment, I was happy to see they accepted Paypal! The motherboard on the machine failed and it was expensive to repair but I would do it again in a heartbeat.All of the personnel at Altra were helpful and professional. Thanks Altrayou are five star service! Turnaround time on estimate was very short, and the machine came back, expertly packed and works like new. Reading reviews for each POC helps you check out each products features to compare one from another. Altra Service Professionals is excellent. and are very knowledgeable about the CPAP machines. Later in the process I contacted one of the officers and received an immediate and helpful response.
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